Elayne A

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Poor follow up after placing Order and email order confirmation :0(

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I placed an order on Wednesday 1/29/2020 via the Shopify.com Turbo Cooker website for a 4pc Turbo Cooker set for $79.99 plus shipping and handling. After I placed the order that day, I received an order confirmation email. The order confirmation is my only proof of the transaction. As of today Monday 2/03/2020 I have not received an Order Update or Order Shipped confirmation. I've sent (3) email inquiries with no reply. Now I'm very concerned that I was charged $96.34 but no Turbo Cooker is being shipped.Sad The $96.34 charge has been taken out of my card already....HELP PLEASE
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Loss:
$96
Pros:
  • Cooks without oil
Cons:
  • Order processand lack of customer service
Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

Shakiya Plf
map-marker Avondale, Pennsylvania

Turbo Cooker Steamer Pot Review

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I have just worn out the Teflon on my 4th turbo cooker. The utility of the pan is unquestioned but let's be honest, they are cheaply made and should sell at $20 for an incredible margin. Too bad I love the design.
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Reason of review:
Bad quality
Mickell Eiv
map-marker Lake Bronson, Minnesota

Turbo Cooker

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The turbo cooker I have you use on the stove. It has the domed top with a valve on the top. I love mine, in fact I`m wearing off the surface inside. Trying to find another one but saw one on Amazon and they wanted $150 used. I only paid $59 years ago at Target. I bought one for my son and he loves it too. I will keep my eye open hoping to find another one. Every recipe I have tried I have liked. Once I saw it on TV I need I would like it
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Pros:
  • I use it all the time
Reason of review:
Good customer service
Anonymous
map-marker Houston, Texas

Turbo Cooker

I purchased a turbo cooker many years ago at Walmart for $69 I love my turbo cooker - the surface is worn and I am afraid to use it now due to pieces of the surface will end up in my food. I am looking for another one and cannot find something reasonable. I prefer to defrost my meats in water rather than leaving them out to defrost and or using the microwave. I made lots of things in it - my best dish being thin slice beef tips - from frozen to fried in no time. I am looking for an exact turbo cooker like the one I had - not a copy cat product. My mistake was not having bought another to store - because it sure did last a very long time with my daily use!!!!!!!
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Pros:
  • Love it
Reason of review:
Good quality
Anonymous
map-marker Las Vegas, Nevada

Turbo Cooker, It Does Not work, and It Sucks !

I purchased the Turbo Cooker from the TV ad when it first came out. I recieved 1 extra free Turbo Cooker ( so now I have 2 that are useless ), I also recieved 4 Recipe Cards, and NO Instructions. When I called to complain, and asked about the frozen meats, and how to cook them, they had NO Idea! After WASTING Food, and a lot of time I finally took The Turbo Cooker outside, and SMASHED it with an 8 pound Sledge Hammer. ( Did that ever feel good! ) I still have the second Turbo Cooker in the unopend box, IF ANYONE WANTS TO BUY IT FOR $ 20, plus shipping, I would sell it in a Heart Beat, what a Scam! I am probably going to Grow a plant in it, to bad there aren't any LEMON PLANTS! My advice is DON'T BUY ONE... EVER !!!!!! No Turbo George
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10 comments
Guest

Dear Chef Randall,

I just started using my second turbo skillet. I wore the first one out using it daily.

My problem is that as I was lifting this new one, the handle broke in the middle. Unfortunately the design has changed and I can't just exchange the old handle for the broken one. I have searched but cannot find a contact number to get information on a replacement handle. I am using the pan with it's little broken but obviously this is tricky and probably not the safest.

I would so appreciate a contact number or any directions you can give me purchase a replacement handle.

Thank you, Pat

Guest

I have had mine for 12yrs... Now looking for a new one , and really like the idea of the 8 qt Dutch oven, can't wait to receive mine

Guest

I love mine!....greatest gadget ever!

Guest

I just learned of this web site, I am the inventor of the Turbo Cooker and I wish to add my 2 cents so to speak.

First these were sold by a licensee not us directly but the 2 for 1 offer was VERY clear, you got a 2nd Turbo cooker which is the base and cover the rack and cake pan were bonus items the idea behind the 2 for 1 was for the user to have 2 units that they could cook in, not one for a gift - that was called the friends and family package so before someone complains they should clearly review what the offer was that they bought.

2nd we have 1.8 million users, go read the reviews of people who actually use the product it works - if someone was missing the cards they could have sent me a email I would have happily sent them recipes.

As far as cooking with frozen meats it is clearly explained in the guide.

Chef Randall

Guest
reply icon Replying to comment of Guest-760916

Yeah,,we have been using turbo cooker in the philippines,,,the taste of chicken and pork makes a big difference compare when we cook it in the oven,,,its very juicy and tasty and the fats really melt down,,so there is less fat left on the meat. Im planning to get one here in UK.

Guest

I also got one when they first came out and love it to this day all it is,is a big steamer put frozen food it on high with 1/2cup water 20min an

Nd boom cooked even use it like a normal fry pan just use your brain when using it dot be scared to experiment I cook everything in it I don't use the cooking recipe they gave I've had it for over 10years now so awesome

Guest

You must be a real DUFUS if you cant figure out how to use the TurboCooker - It works great!

Guest

The TurboCooker is awesome - We have had ours for 8 years and it still works!!

We use it all the time. The pan itself is a little large but it does an awesome job

Guest

For the life of me I can't understand how anyone could part with a Turbo cooker. I consider it one of my must haves.

I buy them at thrift shops to share and have a spare.

If they seem alittle large or cumbersome to have around believe me their worth the space they take up. Look at other reviews on the internet too.

Guest

I will buy it off of you for the $20 plus shipping.

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psavieo S
map-marker East Rochester, New York

Turbo Cooker Plus is a Rip Off!

Beware of www.turbocookerplus.com of false advertising. Buy 1 get 1 free. You do not get two complete sets. Also, the DVD indicates the plus model includes the mesh stack rack which you do not get at all. The so called second set does not include the steam rack nor spring form pan even though the picuture shows you two sets with same items of base, lid, rack and pan. Click on the feature button and set is to include base, lid, rack and pan. The plus is to include the mesh stack rack so this is an earlier version of "Turbo Cooker" not the plus. See ripoff.com
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Loss:
$80

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